At Embroiderely, we value every customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 10-30 business days from the date that it is placed.

Total delivery time

1 - Handling time for Design & Production(3-10 Business Days):

After you place your order, we first spend 1–3 business days crafting your custom design. Then, your item moves to production, which typically takes 2–7 business days. Specialized items like hand-painted pieces may require extra time to ensure every detail is just right.

2 - Shipping & Transit Details

After production wraps up, your order will be securely packed and dispatched. Below are the typical delivery times for each shipping option:
  • Standard Shipping

Order Price <$59, shipping fee $7.99, shipping time: 7-20 business days
Order Price over $59, Free shipping, shipping time: 7-20 business days

  • Expedited Shipping

$16.99 for each order, shipping time: 5-15 business days

Shipping Regions:

North & South America: United States, Canada, Mexico, Brazil
Europe: United Kingdom, Ireland, France, Germany, Italy, Spain, Portugal, Sweden, Switzerland, Denmark, Norway, Finland, Netherlands, Belgium, Austria, Poland, Lithuania,
Czech Republic, Greece, Hungary, Iceland, Croatia, Slovakia, Romania
Oceania: Australia, New Zealand
Asia: Japan, South Korea, Singapore, Hong Kong, Taiwan
Middle East: Qatar, Saudi Arabia, United Arab Emirates

Delivery Information

You will receive a confirmation email once your order has shipped. You may click “View your order” to check real-time logistics details anytime.

For further assistance, feel free to contact our support team: support@embroiderely.com

Potential Shipping Delays

All delivery times are estimated and calculated from the shipment date, not the order date. Delivery may be delayed beyond the scheduled timeframe due to invalid delivery addresses, customs clearance procedures or other unexpected factors.

Kind reminder:

If no tracking updates appear after clicking the order tracking link, please do not worry. There may be a 24‑hour delay for tracking information to update while your package is in transit from our warehouse to the carrier’s first scanning facility.