Overview


This website is managed and operated by Embroiderely. Throughout this page, the terms “we”, “us” and “our” refer collectively to Embroiderely. By accessing this website, including all information, tools and services provided herein, you agree to abide by all listed terms, conditions, policies and notices.

When you browse our site or complete a purchase, you enter into our service agreement and consent to be bound by these Terms of Service, along with all supplementary rules, policies and linked provisions referenced below. These terms apply to every user of the website, including browsers, suppliers, customers, merchants and content contributors.

Please carefully review these Terms of Service before accessing or using our platform. Your continued use of any part of this site confirms your acceptance of these regulations. If you do not agree to all stated terms, you are not authorized to access the website or utilize our services. Should these Terms be regarded as an official offer, your acceptance is strictly limited to the content outlined here.

Any new functions or tools added to our store in the future will also fall under the jurisdiction of these Terms of Service. You may check the latest updated version at any time on this page. We reserve the right to revise, update or replace any section of these terms by publishing adjustments on our website. It is your responsibility to regularly check for updates. Continued use of our site after modifications are posted indicates your full acceptance of the revised terms.

Our online store is hosted by Shopify Inc., which provides the e-commerce infrastructure that enables us to sell our products and services to customers.

Section 1 – Online Store Terms


By agreeing to these Terms of Service, you confirm that you have reached the legal age of majority in your state or province of residence. If applicable, you also grant permission for any minor dependents under your care to use this website.

You may not use our products for illegal or unauthorized activities, nor violate local laws and regulations within your jurisdiction while using our services, including but not limited to copyright laws.

It is prohibited to transmit computer worms, viruses or any destructive code through our platform.

Any violation or breach of these Terms will result in immediate suspension of your service access.

Section 2 – General Provisions


We retain the right to refuse service to any user at any time and for any reasonable reason.

You acknowledge that non-payment related content you submit may be transmitted without encryption across multiple network systems, and may be adjusted to adapt to technical requirements of connected networks or devices. All credit card information is fully encrypted during online transmission to ensure security.

You are not allowed to reproduce, duplicate, copy, resell or exploit any part of our services, website content or platform functions without our explicit written approval.

Headings used in this agreement are for reading convenience only and will not restrict or alter the legal effect of these Terms.

Section 3 – Information Accuracy & Timeliness


We are not liable if the content displayed on our site is inaccurate, incomplete or outdated. All materials on this platform serve only as general reference information and should not be used as the sole basis for decision-making without verifying more authoritative and accurate sources. You assume all risks arising from your reliance on website content.

This site may contain historical data and records, which are not updated in real time and provided solely for reference. We may adjust website content at any time without obligation to update outdated information. You are responsible for monitoring and reviewing site changes independently.

Section 4 – Service & Price Adjustments


All product prices are subject to change without prior notice.

We reserve the right to modify, suspend or discontinue our services (or any related content) at any time.

We shall not be held accountable to you or any third party for price adjustments, service suspensions or permanent discontinuation.

Section 5 – Products & Services


Certain items are sold exclusively online through our website with limited inventory, and are only eligible for returns or exchanges in accordance with our official Return Policy.

We make every effort to present product colors and images accurately; however, we cannot guarantee color display consistency across all electronic device screens.

We reserve the right to restrict product sales to specific individuals, regions or jurisdictions on a case-by-case basis, as well as limit purchase quantities for any item. All product descriptions and pricing may be modified at our sole discretion without advance notice, and we may discontinue any product at any time. Any product offers listed on our site are invalid in regions where sales are prohibited by law.

We do not guarantee that product quality, services or purchased items will fully meet your expectations, nor promise that all service errors will be corrected.

Section 6 – Billing & Account Information


We have the right to decline any order placed on our site. We may limit or cancel purchase quantities for individual users, households or single orders, including orders linked to the same account, credit card, billing address or shipping address. If we modify or cancel an order, we will attempt to notify you via the email or contact information provided during checkout. We also reserve the right to block orders placed by resellers, distributors or bulk dealers.

You agree to provide valid, complete and accurate account and purchase information for all orders. Please update your account details promptly, including email addresses, credit card numbers and expiration dates, to ensure smooth transaction processing and timely contact.

For detailed rules, please refer to our official Return Policy.

Section 7 – Third-Party Tools


We may grant you access to external third-party tools over which we hold no supervision, control or management rights.

You acknowledge and agree that we provide these third-party tools on an “as is” and “as available” basis, without warranties, guarantees or endorsements of any kind. We bear no liability for any issues arising from your use of external tools.

Your use of third-party tools is entirely at your own risk. Please review and confirm the relevant third-party terms before use.

Any new features or services launched on our website in the future will also be governed by these Terms of Service.

Section 8 – Third-Party Links


Our platform may include content, products and services from external suppliers.

Third-party links on our site may redirect you to independent websites that are not affiliated with our brand. We are not responsible for reviewing or verifying third-party content accuracy, and assume no liability for external websites, products or services.

We shall not be liable for any losses or damages caused by transactions on third-party platforms. Please carefully check external merchants’ policies before making purchases, and direct all related inquiries and complaints to the corresponding third-party provider.

Section 9 – User Submissions & Feedback


If you send us creative suggestions, ideas, plans, comments or other content (either upon our request or voluntarily via email, post or other methods), you grant us unrestricted rights to edit, copy, publish, distribute, translate and use such content in any form permanently.

We are not obligated to keep your feedback confidential, provide compensation or respond to user comments.

We may monitor, edit or remove user content that is deemed illegal, offensive, threatening, defamatory, obscene or in violation of intellectual property rights at our discretion.

You guarantee that your comments will not infringe third-party rights, contain illegal, abusive or malicious content, or carry computer viruses that may affect website operation. It is forbidden to use fake email addresses, impersonate others or provide misleading information. You are solely responsible for the authenticity and content of your published comments, and we assume no related liability.

Section 10 – Personal Data


All personal information submitted through our store is protected in accordance with our Privacy Policy.

Section 11 – Errors & Omissions


Occasionally, website content may contain typographical errors, data deviations or missing information related to product descriptions, pricing, promotions, shipping fees, delivery times and stock availability. We reserve the right to correct such errors, update content or cancel orders without prior notice, even after payment is completed.

We have no mandatory obligation to update website information unless required by local law. No scheduled update cycle guarantees that all content will be revised in a timely manner.

Section 12 – Prohibited Activities


In addition to existing restrictions, you are forbidden to:

(a) Engage in any illegal behavior;

(b) Encourage others to participate in unlawful activities;

(c) Violate international, national, regional or local regulations;

(d) Infringe upon our or third-party intellectual property rights;

(e) Harass, discriminate or harm others based on gender, race, religion, age, disability and other personal attributes;

(f) Submit false or misleading information;

(g) Upload malicious code, viruses or programs that disrupt network operation;

(h) Collect private information of other users without authorization;

(i) Conduct spamming, phishing, data crawling or website scraping;

(j) Use the platform for vulgar or immoral purposes;

(k) Bypass or damage website security systems.

We may terminate your platform access immediately if you violate the above prohibitions.

Section 13 – Warranty Exclusions & Liability Limits


We do not guarantee uninterrupted, timely, secure or error-free service operation.

We cannot ensure that all results generated by using our services will be completely accurate and reliable.

We reserve the right to suspend services indefinitely or shut down operations without prior notice.

You fully agree that your use of our services is at your own risk. All products and services are provided on an “as available” basis, without explicit or implied warranties regarding quality, applicability, durability and non-infringement.

Under no circumstances shall we, our affiliates, staff, suppliers or agents be liable for any direct, indirect, accidental or consequential losses, including lost profits, data loss and replacement costs, arising from your use of our services or products, even if we have been notified of potential risks. In regions where liability exclusion is restricted by law, our compensation scope will be limited to the maximum legal standard.

Section 14 – Indemnification


You agree to fully indemnify and protect embroiderely, its parent companies, subsidiaries, partners, employees, suppliers and agents from all third-party claims, disputes and legal costs arising from your breach of these Terms or violation of relevant laws.

Section 15 – Severability


If any clause of these Terms is deemed illegal, invalid or unenforceable, the remaining provisions will remain fully valid and enforceable in accordance with applicable laws.

Section 16 – Termination


All obligations and liabilities generated before service termination shall remain in effect permanently.

These Terms are valid until terminated by either party. You may stop using our services and terminate this agreement at any time.

If we determine that you have violated any clause of these Terms, we reserve the right to terminate your service access without notice. You will remain responsible for all outstanding fees and liabilities incurred up to the termination date.

Section 17 – Full Agreement


Failure to enforce any clause of these Terms will not waive our legitimate rights.

These Terms, together with all published store policies, constitute the complete agreement between you and us, replacing all previous oral or written communications and agreements. No clause ambiguity shall be interpreted against the issuing party.

Section 18 – Terms Updates


You may view the latest version of these Terms of Service on this page at any time.

We may revise and update these terms at our sole discretion by publishing changes on our website. It is your duty to check for updates regularly. Continued use of the site after revisions are released means you accept the updated terms.

Section 19 – Contact Details


For any questions regarding these Terms of Service, please contact our support team via email:

support@embroiderely.com