Custom Embroidered Sweatshirt/Hoodie
Custom Embroidered Sweatshirt/Hoodie is designed with superior quality fabric that brings luxury softness and breathability. The garment is dyed to bring a unique colouration and vintage look, while the statement embroidery and customized options add a personal touch. With the combination?of comfort and style, this crewneck is the perfect expression of your personality.
💖 How It's Made:
Step 1: Design Preparation ✏️
Upload Your Pet's Photo: Just upload a clear picture of your furry friend, and our talented team will transform it into a stunning embroidery design! After you upload, our professional designer will outline the key features to create a personalized piece that celebrates your beloved pet.
Step 2: Embroidery Machine Settings 🧵
Creating a Digitized Design: Our embroidery software converts your design into a machine-readable format (DST file). This step is crucial as it sets the direction and density of the stitches. We'll load the right thread colors and ensure everything is perfectly adjusted.
Step 3: Starting Embroidery and Finishing Touches 🏭
Embroidery in Action: Our state-of-the-art machine takes over, bringing your design to life! We keep a close eye during the process to ensure everything runs smoothly.
Final Touches: Once completed, we trim any excess threads for a polished look. We then carefully iron the embroidered area and package your custom piece with love, ready for delivery.
🌟 Quality You Can Trust: With our advanced factory and expert craftsmanship, your embroidery is guaranteed to be top-notch!
🎀 Minimalist Yet Bold: Our clothing features a sleek design that makes a big statement. The embroidery adds a special touch, making it uniquely yours.
🎀 Crafted with Care: Each sweatshirt/hoodie is handcrafted, combining comfort and style with sentimental value.
💖 Material:
- 80% Cotton, 20% Polyester
💖 Care Instructions:
- Allow 24 hours before the first wash to let the love settle in.
- Wash inside out with similar colors using a warm cycle.
- Air drying is preferred (no tumble drying).
- Treat the vinyl gently—avoid direct ironing.
- Keep it vibrant by steering clear of bleach and dry cleaning.
👉 Size Chart (Unisex)
Please refer to the following size chart to find the perfect fit for you.
Note
- The factory will make a production plan within 24 hours after you submit the order, so the customized information cannot be changed once submitted, please check your customized information carefully.
- When you order a product, it is specially designed and prepared for you. Therefore, we cannot accept returns or exchanges. However, we make changes for damages caused by design or product. If you have a problem feel free to message me.
Your satisfaction is our top priority! If your purchase doesn’t meet your expectations in any way, please reach out to us at support@babacustom.com, and we’ll do our best to resolve the issue.
If you have any questions or need assistance, don’t hesitate to contact us. Please note that by placing an order, you agree to all the terms outlined below.
RETURN & REFUND
Please note that custom orders cannot be returned or exchanged due to their personalized nature. Once you place an order, we will immediately commence the customization process. As a result, we are unable to accommodate any changes to the customized information, such as size or color.
If there has been an error on our part, we will promptly rectify the issue by sending you a replacement product. However, please understand that we do not offer refunds in this case, as customized items are unique to you and cannot be resold once purchased. We appreciate your understanding!
CANCELLATION
Once your order is locked for processing after placement, it cannot be canceled or modified. Please be aware that personalized orders are committed to processing immediately upon completion, making adjustments impossible. We encourage you to double-check all details before finalizing your order.
Replacement Process:
Please send us an email including the following information:
1.Order number and your Email
2.Video/ photo of the defective product
3.If your claim is in regards to a printing error, please include photographs of the error.
4.If your claim is in regards to the sizing issue, please include a measuring tape, stick, or ruler in the photographs of affected garments.
We will re-send you a new product in the above situation if it’s confirmed by our customer service. We believe that REPLACEMENT may help resolve your issue at best. Thus, we do not have policies for refund.
Here’s a revised version of your note regarding replacements and customer service:
Note:
Please be aware that we typically do not accept replacements for issues resulting from customer errors, such as providing an incorrect or incomplete shipping address. We encourage you to carefully verify your address prior to checkout.
Additionally, there may be a 20% variation between the advertised images and the actual product you receive. This difference can occur due to variations in lighting during photography or differences in monitor displays, which may affect color perception.
Replacement with a Small Fee
In certain cases, we can provide a replacement for a nominal fee compared to the original price. This applies if you receive the wrong item, design, or size due to an error in your customization input. In such situations, you will not be required to return the incorrectly received item.
We value every customer and strive to make your experience as satisfying as possible. Thank you for trusting us with your order and allowing us to do what we love!
If you have any questions or need assistance, please reach out to us at support@embroiderely.com